Equity Release Questions


We believe our customer service seperates us from the rest. We hope these testimonials lead you to agree:
“ The service I received from Responsible was excellent. The advice made a lot of sense and I feel that I took out the very best plan on the marketplace – my adviser showed me plenty of options and helped me to make the right choice.”
- Mr & Mrs Parsons
“Dennis was the best out of the 3 advisers I saw. A lovely bloke. He made it all very, very easy and explained everything really clearly and wellso we both could understand it. It gave us the opportunity to buy a static caravan in West Bay Bridport which we visit as often as we possibly can as well as clearing credit card debts that were holding us back.”
- Mr McDermott & Ms Nichol
“I was happy with the explanation I received. All the pitfalls were explained and I felt I knew everything warts and all. It has given us independence and the chance to retire early and chill.”
- Mr & Mrs Clay, Benfleet
“I can't fault the Responsible Equity Release service. From start to finish, they were honest, open and always told me the whole story. It was this honesty that led me to take out the plan and I certainly have no regrets.”
- Mr & Mrs Renderton
“I would give Responsible a 10/10 for the way they handled my enquiry. They were quick to respond but were never pushy and the financial adviser who came to visit me was most helpful and never put any pressure on me. My wife and I could tell he knew his stuff. Then their help with the application made things go very smoothly indeed.”
- Mrs Goose
“Responsible Equity Release really helped my husband and I through what was a difficult moment. I would best describe my adviser as 'always on hand but never pushy'. We would definitely recommend Responsible over the other two pushier advisers we saw.”
- Mr Watkins
Dear Steve, Just to let you know that our equity release deal has been completed, initial draw down is in the bank and the reserve confirmed. Thank you for your help. I will certainly recommend you and your company, and as I think I mentioned I do have another family member who is considering ER and I'll pass on their details if they decide to go ahead.
Kind regards.
- Mr. C**** MBE
We are writing to say that we have received the cheque for our equity release. May we take this opportunity of thanking you for all the help and advice that you have given us during our application. Without your assistance we feel the whole procedure would have proved to be beyond us. So once again many thanks for all your help and may we wish you a very Happy Christmas
” Mr Braz***, Wolverhampton
Hi Sue, Just to let you know that I received a letter from peter barton today to say everything is now complete & after all fees have been paid the balance has been transfered to our account, When we saw him on monday he did say that he has always liked dealing with you so all I can say is we made the right choice in picking you & you advising us to go to ashfords for the conveyancing work, again thanks very much, hope to hear from you soon.
- Richard & Barbara
Hi Louise, Please feel free to drop in any time. Thanks again for a wonderful service. Best wishes
- Sandy & Clive
Dear all, It is with much relief that I can confirm that the funds have just cleared in our bank account. I'd like to take a moment to tell all of you how myself, my Grandfather and my wife very much appreciate all of the hard work that Louise has put into this. One thing that has become very apparent during this process is that many companies have little to no regard for the customer. False promises, missed deadlines and general lethargy in completing simple tasks making the entire case ever more urgent. However in complete contrast to this, the soothing salve to the frustration of such companies like the Cheshire has been not only how professional Louise and Peter have been, but with how you all treat your customers with honesty, warmth and most importantly, you keep in touch even if just to say "we're still waiting". Good customer service is hard to find and it's with Responsible and Louise in buckets which makes you a best team and I cannot think of any way that the people acting for my Grandfather could have done any better. Thanks to your services and hard work, my Grandfather will remain comfortable and worry free for the rest of his days in his home. You've all treated us with great respect, for that I thank you, we thank you and words alone don't properly convey the correct sentiment.
Should we ever have cause to require your services again you'll be the first people I contact and would not hesitate to highly recommend you to anyone.
Take good care
Kind regards and many thanks
- James, Alex & Louise
To all at Responsible involved in getting my case through as quickly as you did, I thank you very much. Everything went to plan and I couldn't ask for more.
- Michael
The other adviser I saw didn't even mention I had the option of paying interest. This is why I'm glad I chose a specialist.
- Mrs Briggs, Devon
From start to finish the service was great. We telephoned you and were greeted with warmth which was replicated when you came to see us. I'm surprised how easy everything seemed.
- Bill & Cass, The Wirral
We are so confident that both you and your client will find our advice second-to-none that we are offering an introductory deal of 70% of the procuration fee we receive for arranging the equity release plans of the first three clients that you introduce to us.
Responsible Equity Release.
Responsible Equity Release is a trading style of Responsible Life Limited and is the internet's leading brand for equity release.
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Responsible Equity Release, Langcliffe Avenue, Harrogate, HG2 8JQ, UK
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Responsible Equity Release is a trading style of Responsible Life Limited. Responsible Life Limited is an Appointed Representative of HL Partnership Ltd which is authorised and regulated by the Financial Services Authority. The FSA registration number is 188153.
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